Refund & Return Policy

Thank you for shopping with us. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To initiate a return, please contact us at support@egelbaria.com with your order number and reason for return. We will provide you with instructions on how to send your item back to us.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please allow 5–10 business days for the refund to appear in your account, depending on your card issuer or payment provider.

Non-Returnable Items

The following items cannot be returned or refunded:

• Items purchased on sale or with a discount code
• Downloadable or digital products
• Perishable goods
• Gift cards

Exchanges

If you received a defective or damaged item, we will gladly exchange it for the same item. Please contact us within 7 days of receiving your order with photos of the damage.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us at support@egelbaria.com.